This Privacy Policy explains how personal data may be collected, used, stored, protected, and shared when users access the website, create an account, use available services, make payments, or contact support.
This page should be read together with the Terms and Conditions, Cookie Policy, Responsible Gambling Policy, and other legal documents published on the website.
Data Controller
The data controller is the operator responsible for managing the website, user accounts, payment checks, verification procedures, security systems, and support services.
The platform operates under licence reference OGL/2024/817/0708. Users should check the website footer and legal pages for the current operator name, registered address, licence information, and official contact details.
Legal Basis for Processing Data
Personal data may be processed under applicable data protection laws, including GDPR rules where relevant to users in Ireland and the European Economic Area.
Data may be processed when it is needed to:
- create and manage user accounts;
- provide access to website services;
- process deposits, withdrawals, and payment checks;
- complete identity, age, KYC, and AML checks;
- prevent fraud, abuse, and unauthorised access;
- respond to support requests;
- send marketing messages where consent has been given;
- comply with legal, regulatory, and licensing obligations.
Where processing is based on consent, the user may withdraw that consent at any time. Withdrawal does not affect processing completed before consent was withdrawn.
Personal Data Collected
The platform may collect different types of personal data depending on account activity, verification status, payment use, and communication with support.
| Data Category | Examples |
|---|---|
| Identity data | Full name, date of birth, nationality, gender where required |
| Contact data | Email address, phone number, residential address |
| Account data | Username, login details, account status, preferences |
| Technical data | IP address, device type, browser, operating system, session logs |
| Payment data | Deposit and withdrawal history, payment method, transaction references |
| Activity data | Game history, bonus use, session duration, limits, account actions |
| Verification data | ID documents, proof of address, payment ownership proof, source-of-funds data |
| Communication data | Emails, chat messages, support tickets, complaint records |
The website does not intentionally collect more personal data than needed for account operation, legal compliance, payments, security, and service management.
How Personal Data Is Used
Personal data is used to keep the account functional, secure, and compliant with legal requirements. It may also be used to prevent fraud, underage access, payment misuse, duplicate accounts, and other prohibited activity.
Personal data may be used to:
- register and verify accounts;
- process payments and withdrawals;
- provide access to available services;
- confirm identity and legal age;
- detect suspicious or prohibited activity;
- apply account limits and responsible gambling tools;
- answer support requests and complaints;
- improve website performance and technical stability;
- send service messages and legal notices;
- meet tax, legal, regulatory, and licensing duties.
KYC, AML and Verification
The platform may request identity documents, proof of address, payment ownership confirmation, or source-of-funds information.
These checks are used to prevent fraud, money laundering, underage use, and misuse of payment systems. If the required documents are not provided, account access, withdrawals, promotions, or selected services may be restricted until verification is completed.
Cookies and Similar Technologies
The website may use cookies and similar technologies to support login sessions, security, user preferences, technical performance, analytics, and marketing measurement where allowed.
| Cookie Type | Purpose |
| Strictly necessary cookies | Login, account security, session control, and core website functions |
| Functional cookies | Language, display settings, and saved preferences |
| Analytics cookies | Traffic measurement, page performance, and technical analysis |
| Marketing cookies | Promotional measurement where consent has been given |
Users can manage cookies through browser settings or cookie tools where available. Blocking some cookies may affect login, cashier access, or other account functions.
Marketing Communications
The platform may send promotional emails, SMS messages, push notifications, or account offers only where the user has agreed to receive them or where such communication is allowed by law.
Users can unsubscribe from marketing messages through account settings, message links, or support channels. Service messages related to payments, verification, security, account changes, or legal notices may still be sent even if marketing is disabled.
Sharing Data with Third Parties
Personal data may be shared with trusted third parties where this is needed to operate the website, process payments, verify accounts, meet legal duties, or protect users and the platform from fraud.
| Third Party Type | Reason for Sharing |
| Payment providers | Deposits, withdrawals, refunds, chargebacks, and payment checks |
| Verification providers | KYC, AML, age checks, fraud prevention, and document review |
| Software providers | Technical access, service operation, and dispute checks |
| Hosting and IT providers | Infrastructure, security, backups, and technical support |
| Analytics providers | Website performance and usage analysis where permitted |
| Legal and regulatory authorities | Compliance, investigations, disputes, or court requests |
| Responsible gambling services | Limits, self-exclusion, restrictions, and player protection tools |
Personal data is not sold to unauthorised third parties.
International Data Transfers
Personal data may be processed inside or outside the European Economic Area where this is required for website operation, payment processing, support, security, or legal compliance.
Where data is transferred outside the EEA, appropriate safeguards should be used, such as contractual protections, security measures, or other legally recognised transfer mechanisms.
Data Retention
Personal data is kept only for as long as necessary for account management, legal compliance, payment records, dispute handling, fraud prevention, and regulatory obligations.
Some data may be retained after account closure due to AML requirements, tax rules, legal claims, licensing duties, or responsible gambling obligations. When the retention period ends, data should be deleted, anonymised, or securely archived where required by law.
Data Security
The platform should apply technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure.
Security measures may include encrypted connections, restricted staff access, payment protection, account monitoring, document review procedures, and system checks. Users are responsible for keeping login details private and using secure passwords.
User Rights
Users may have the following rights under applicable data protection law:
- right to access personal data;
- right to correct inaccurate or outdated data;
- right to request deletion where legally possible;
- right to restrict certain processing activities;
- right to object to processing in specific cases;
- right to withdraw consent for consent-based processing;
- right to request data portability;
- right to lodge a complaint with a data protection authority.
Some requests may be limited by legal, regulatory, security, AML, or dispute-related obligations. For example, certain payment or verification records may need to be retained even after an account closure request.
Age Restrictions
The website is intended only for users who meet the legal gambling age in their jurisdiction. For Ireland, users must be at least 18 years old to access gambling services.
The platform does not knowingly collect personal data from underage users. If an underage account is detected, it may be closed and related data handled according to legal and regulatory requirements.
Responsible Gambling Data
The platform may process data connected with responsible gambling tools, including deposit limits, loss limits, session limits, cooling-off periods, self-exclusion, and account restrictions.
This data may be used to apply protection measures, prevent blocked access, comply with legal duties, and support safer gambling procedures.
Policy Updates
This Privacy Policy may be updated when legal, technical, operational, or regulatory changes occur. The latest version should be published on this page.
If major changes affect how personal data is processed, users may be informed through the website, account notification, email, or another suitable communication channel.
Contact Information
For privacy-related questions, data requests, complaints, or consent withdrawal, users should contact support through the official contact details listed on the website.
Requests should include enough information to identify the account, such as registered email address, username, and the nature of the request. Sensitive documents should only be sent through secure channels provided by the platform.
Last updated: June 2026
